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PC Pro Awards 2008
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On Wednesday 17th Sept 2008 the PC Pro Awards took place in London. Almost 15,000 readers took part in the
survey by reporting on the reliability of the products they've bought in the past two years, as well as the UK's top IT
retailers and internet service providers.
At Novatech, we're proud to announce that we won the Service and Reliability Award for Desktop
PCs and "Highly Commended" in the Best Online Retailer Award!
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Winner
RELIABILITY & SERVICE AWARDS
DESKTOP PC AWARD
Highly Commended
RELIBILITY & SERVICE AWARDS
BEST ONLINE RETAILER
"The PC Pro Reliability and Service Awards
have become the UK IT industry's most
respected benchmark of customer service
because they're based on reader feedback alone,"
- PC Pro's Editor, Tim Danton
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PC Pro Awards 2008: Desktop PCs
WINNER: Novatech
"Novatech scored highly in all areas, but it's the number of its customers who say they'll buy
Novatech PCs again that really show its quality: 96% would do so. And in a world where customer
service sometimes seems to be in decline, it's notable that 91% of Novatech customers declare
themselves very satisfied or satisfied in this area."
- PC Pro website, 18th Sept 2008
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Customer service |
Reliabilty |
Buy again? |
Overall score |
| Novatech |
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PC Pro Awards 2008: Online Retailers
Highly Commended: Novatech
"...[Novatech]...good reason to feel proud following the results of our survey, based on the
feedback of 33,000 buying experiences. Against tough opposition, they scored six-star ratings in
each category, with more than two-thirds of customers expressing very high levels of satisfaction
for customer service and their overall buying experience."
- PC Pro website, 18th Sept 2008
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Customer service |
Delivery and Accuracy |
Satisfaction |
Overall |
| Novatech |
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