The Cisco Unified IP Phone 7931G meets the communication needs of retail, commercial, manufacturing workers, and anyone with moderate telephone traffic but also specific call requirements. Dedicated hold, redial, and transfer keys are supplied to facilitate call handling in a retail environment. Illuminated mute and speakerphone keys are provided to give a clear indication of speaker status. A pixel-based display with a white backlight makes calling information easy to see, and Extensible Markup Language (XML) services deliver a rich user experience. The Cisco Unified IP Phone 7931G offers numerous important security features plus the choice of IEEE 802.3af Power over Ethernet (PoE) or local power through an optional power adaptor.