Customer Success Stories - Novatech Content Hub

06 Nov 2025

Case Study: How a Leading UK Utilities Company Reclaimed 11,023 Hours (7 FTEs) with Direct2Desk

A leading UK utilities company was struggling to manage thousands of devices for its distributed workforce. Their traditional IT asset management approach had become fragmented and time-consuming, draining IT resources with manual configuration, imaging, and lifecycle tasks that held back innovation. ...

23 Oct 2025

Circular IT in Action: How Direct2Desk Enabled FitzRoy’s Digital Inclusion

Many of FitzRoy’s older computers in their day services had become too slow and unreliable, making digital inclusion difficult for the people they support. They needed a practical way to upgrade its old computers across multiple day services without taking funds away from frontline care. ...

04 Mar 2025

Using NVIDIA A6000 GPUs to drive Edinburgh University’s Machine Learning Research

The Institute for Adaptive and Neural Computation (ANC) from the School of Informatics at Edinburgh University conducts research on computational neuroscience, computational biology, and machine learning. They needed a powerful GPU server to drive their world-leading research. ...

04 Mar 2025

How We Helped FitzRoy Streamline Their IT Asset Lifecycle Management

FitzRoy are a charity supporting people with autism, acute mental health needs, and learning disabilities in homes and services across the country, helping them to live independently. Their IT team help deliver life-changing projects, like setting up accessible IT suites for their day service users, but they were working with extremely limited time and resource […] ...

27 Jan 2025

How Tanglewood Games Use Our IT Asset Lifecycle Management Services

Tanglewood Games were struggling to juggle their IT Asset Lifecycle Management and providing their clients with high-quality hardware. As a software engineering studio which provides global Unreal Engine support, they’ve worked with AAA publishers on some of the biggest games in the industry, from Sea of Thieves to Fortnite. This makes keeping on top of […] ...

17 Jan 2025

Customer Success Story: Fusion LX

Fusion LX are AV and lighting specialists, working within the heritage sector. They work on a wide range of projects, from domestic electrical work to complex installations at visitor attractions. As a result, the demands of every project can differ vastly, and come with their own challenges.  Project Lead Mark Wootton told us that sourcing […] ...

16 Jan 2025

Supporting a University’s Ecological Research With a ZFS Storage Server

The University of Durham’s Computer Science department conducts research to understand how animals are coping with ecological challenges, with the aim of reducing global biodiversity loss.   We were asked to support their RoboRoyale project, which combines miniature robotics and AI to create robotic bees. Their robotic bees are programmed to interact with the queen honeybee […] ...

14 Jan 2025

Customer Success Story: Solihull College

Solihull College are one of only a few colleges who have been offering vocational T-Level courses since they were introduced in September 2020. Now on their 4th year of providing T-Levels, they have improved and expanded their course provisions significantly, leading to an increase in student uptake. To meet this increased demand, they required an […] ...

02 Sep 2024

Customer Success Story: DVS

DVS is a leading supplier of hardware to small security firms. They distribute to companies which provide things like CCTV systems, access control systems, cameras, DVRs and parking gates. The services and products DVS provides are needed by their customers, so they can deliver security solutions such as video walls and multi-monitor CCTV systems. ...

13 Feb 2024

How SupremeRAID™ servers are helping to conduct world-leading financial modelling research

Conversation  In the world of quantitative finance, a leading UK institute needed cutting-edge technology capable of driving their research forward. Using advanced AI and Machine Learning for financial modelling, they required a powerful GPU server and scalable storage, capable of seamless communication in order to prevent workflow bottlenecks.  Collaboration  To meet the institute’s unique requirements, […] ...

19 Sep 2023

How We Helped A Police Service Keep Their Data Secure for the Next 20 Years

The UK’s largest non-metropolitan police force came to us with an important problem. They had a lot of evidence which needed to be stored securely for a very long time. ...

06 Sep 2022

How Novatech helped WinchCombe School to reduce costs

Working closely with us, Winchcombe School quickly discovered it could significantly reduce costs while also making sure its classrooms had the right equipment. The way to achieve both of these things at the same time, was by refreshing and re-using its existing hardware – rather than just disposing of the equipment. ...