Let us handle the most boring and
time-consuming part of your job.
Whether it's setting up machines for new starters, collecting, refreshing, and redistributing kit to home-workers, or safely and securely disposing of old equipment, our Direct 2 Desk services are perfect for enterprise organisations.
We can even provide a dedicated, fully branded and integrated self-serve portal, allowing you to keep track of everything, all in one place.
That's exactly how we helped support Monzo bank.
Can your current IT supplier do that?
Device as a Service is all about saving you valuable time. It's efficient, cost effective, reliable, but most importantly, zero touch.
CIOs and Technical Directors have enough to worry about without juggling ITAM every time the business onboards 100 new starters. From planning, procurement, and integration, to maintenance, upgrades, and eventual retirement, there's a lot of time-consuming processes involved. And once you factor in new remote working business models, meaning logistics need managing too, SMLP keeps IT teams perpetually occupied.
But with our Direct 2 Desk services, we take care of it all.
With over 30 years' of industry experience, vendor agnostic supply with custom and predesigned options available, plus seamless logistics and service, Novatech's Automated Direct 2 Desk Logistics are the perfect choice for any organisation that wants to save time and resources.
|Old Way In-house / MSP||New Way Easy Onboarding|
|You agree the spec||You send them a link to your portal|
|You build it||We do everything else|
|You image it|
|You install the software|
|You set up the user accounts|
|You charge it||Mobile devices arrive charged and ready to use|
|Time taken = Six hours||Time taken = Five minutes|
Direct to desk delivery
We can supply your new starter IT equipment with whatever software imaging and preconfiguration you need, shipped to your office or their home address.
Support to first login
We also provide tracked shipment and user support right through to first login, all managed through your own custom portal.
We can also source and supply any extras, such as webcams, keyboards, or even office chairs, and ship them all at the same time, in one easy to track delivery.
Redistribute old tech
We can collect, refresh and ship your old equipment back to you or direct to homeworkers.
Hot swap spares
We also offer 24 hour turnaround 'hot swaps' of faulty systems and system upgrades, all managed through an easy-to-use portal.
Ready to go systems
We can also hold on to re-imaged devices and ship them when you need them.
Collection of old equipment
We can collect equipment from individual home addresses, or we can collect in bulk from your offices.
Disposal and Destruction
We can then securely dispose of, or destroy your end-of-life equipment. Or, refresh it and donate it to a charity of your choosing.
Secure and Compliant
We can also provide all the paperwork and certifications you need for peace of mind, and to stay compliant.
Your portal can be preloaded with the products or services that you need, and you can assign different levels of access to your team.
The design can be tailored to match your branding and access can be restricted to specific locations if you need.
You'll be able to track the status of all jobs and keep a record of your order history, invoices and asset management logs.
Contact our team today. If it's easier, you can also phone us on 02392 322500.