Jobs at Novatech

If you are interested in any of the vacancies listed, please email the Human Resources Department at Rosemarie.Stevens@novatech.co.uk. Alternatively, you can write to:

Rosemarie Stevens, HR Manager
Novatech Ltd,
Harbour House, Hamilton Road,
Cosham, Portsmouth,
PO6 4PU

For all positions, please provide a full CV and covering letter outlining your current salary package, as well as telling us a bit about yourself.

Vacancy:

Technical Support Advisor Casual Hours

Salary:

£6.08 per hour

Location:

Portsmouth HQ

Hours:

Zero hours Casual Basis

Overview:

We are currently recruiting for a Technical Support Advisor to work within our busy Technical Department. Previous experience of Customer Service and telephone based support is essential along with knowledge of basic/intermediate fault finding and working with Microsoft Windows XP Vista and 7.

Duties:

You will be answering customer queries via telephone, e-mail, Fax and Live Chat so an ability to communicate both verbally and in written format is essential. At times you may also be required to work face-to-face with customers in our Aftersales shop, so a smart appearance is required at all times. Other duties will include liasing with other departments to ensure queries are dealt with efficiently and to the high standard set by Novatech.

Aims:

You need to be enthusiastic and driven to succeed and be able to provide our customers with the best service possible. Please apply in writing attaching an upto date CV and a covering letter detailing your skills and experience.