Live chatCall us 023 9232 2500 Mon - Sat, 9am - 5pm
NVIDIA GeForce ZOTAC GeForce GTX 1060 Mini 6GB GDDR5 Graphics Card only £224.99
Asus Call Of Duty Black Ops 4 Promotion
Check out our Case offers here
Check out our Monitor offers here
Home > Privacy & Security
Version: v 1.1
Issue Date: 1st August 2018
interact with us through social media, email, or phone, or when you participate in our competitions or events. It covers:
Who we are
Novatech Limited (“we”, ”us” or “our”) is a company registered in England and Wales under company number 2605046. Our registered office is at Harbour House, Hamilton Road, Cosham, Portsmouth, Hampshire, PO6 4PU.
We are registered with the Information Commissioner's Office under registration number PZ6599797 and are the data controller in relation to the processing of the personal information that you provide to us when you use our services.
Please see the “Contact Us” section at the end of this notice for details of how to contact our Data Protection Officer regarding this notice.
need your personal data
We will only collect and use your personal data for the following purposes:
To process and fulfil any orders you place with us
Keep you up to date with our latest offers and make them more relevant to you
Give you a better shopping experience
Improve our services
Meet our legal responsibilities
keep your data safe
As an organisation, we have many security measures and safeguards in place to protect your data from being accidentally disclosed, lost, used, accessed or altered in an unauthorised way.
We seek to use reasonable organisational, technical and administrative measures to protect your personal information within our organisation and we regularly audit our system for vulnerabilities.
However, since the internet is not a 100% secure environment, we cannot ensure or warrant the security of information you transmit to Novatech. Emails sent to Novatech are not encrypted, and we therefore advise you not to include any confidential
information in your emails to us.
Should we ever suffer a breach, damage to, or loss of data, we will notify you and any relevant authorities when we are legally required to do so.
How we collect your data
We may obtain personal information from you through our websites or via offline methods such as telephone, fax, email or post.
In the course of providing our Services to you, we may also store information about how you use our Site; for example, the pages viewed, the website from which you came to visit our Site, changes you make to information you supply to us, etc.
We do not require, ask for, store, or process sensitive personal information.
We do not knowingly collect or store any personal information about children under the age of 16. Children under the age of 16 are not permitted to use this website.
How we use your data
Your name, address and contact
How we use these details
To process your order and deliver your goods to you
Fulfilling our contractual obligations
Send you messages regarding your order by email or text
Keep you up to date with the process of your order and any dispatches
To contact you regarding your order should we need to
To contact you for feedback regarding the service
you received from us
Fulfilling our legitimate interests and improving the
products and services we supply to you
Contact you by email, post, telephone or SMS about new products and services
To keep you up to date with what we are up to. We will only ever send with your permission
Fraud prevention and detection
To protect us and our customers against fraud.
Your payment information
We use a trusted third party payment processing service to process your payment to us and we do not store your credit/debit card information. Once your order has been processed on our website we store a unique identifier referencing your payment
card details with the payment provider. We can use this unique reference to recall your payment method making any future orders easier. However, for your security you will need to enter your card’s 3-digit security code for every subsequent transaction
where you elect to use the saved credit/debit card. For display purposes, we store your credit card number (PAN) in a masked format in line with PCI standards.
To take payment and process refunds
Your contact history with us
This could be details of communications with us via Telephone, Email, Live chat or Social Media
To help our team provide Technical Support and Customer Service when required
Your purchase history with us
What you’ve bought and what you store in your basket for later
To allow us to process your shopping basket
To help our team provide Technical Support and Customer Service when required, and to be able to process returns.
Technical information about your device used and how you use our website
Information on the device you use when you use our website (Browser, OS, and Operating System) and your IP address, as well as how you use our website. When you browse our website your requests are sent via the Cloudflare network.
Cloudflare will process online identifiers in order to ensure that your traffic is genuine and prevent cyber-attacks such as
a Denial of Service attack.
To help Improve our website
To give our customers the best shopping experience possible
Protect our website
To help prevent and detect fraud against us and our customers, and to meet our legal obligations about looking after your data
share your data
We may disclose and share your personal data with the parties set out below:
We may send you marketing communications and promotional offers:
We may use your Purchase History, Contact and Marketing Data to form a view on what we think you may like, or what may be of interest to you, and to send you details of products and offers which may be relevant for you.
We will ask you for your preferences in relation to receiving marketing communications by email, post, telephone, SMS and other communication channels.
From time to time we may also include with your order, inserts advertising goods, services or offers from other third-party companies that you may be interested in.
You will always have full control of your marketing preferences. If you do not wish to continue receiving marketing information from us (or any third party, if applicable) at any time:
We will process all opt-out requests as soon as possible, but please note that due to the nature of our IT systems and servers it may take a few days for any opt-out request to be implemented.
We use online advertising to keep you aware of what we’re up to and to help you find our products.
Like many companies, we may target Novatech banners and ads to you when you use other websites and apps, based on your Contact, Technical and Marketing data. We do this using a variety of digital marketing networks and ad exchanges, and a range
of advertising technologies such as web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience Service.
Our use of analytics and
targeted advertising tools
We use a range of analytics and targeted advertising tools to display relevant website content on our website and online advertisements on other websites and apps (as described above) to you, deliver relevant content to you in marketing communications
(where applicable), and to measure the effectiveness of the advertising provided. For example, we use tools such as Google Analytics to analyse Google's interest-based advertising data and/or third-party audience data (such as age, marital status,
life event, gender and interests) to target and improve our marketing campaigns, marketing strategies and website content. We may also use tools provided by other third parties, such as Facebook and Bing to perform similar tasks, using your contact,
purchase and technical data.
If you would like any further information about the data collected by these third parties or the way in which the data is used, please contact us.
us and our advertising networks to make advertising relevant to you and your interests.
We use a session cookie to remember your log-in details for you. We deem this strictly necessary to the working of this website and if these are disabled then various functionality of the site will be broken and you will be unable to place any orders.
We use persistent cookies to remember items you have placed in your shopping basket and items you have recently viewed. Again, we deem these strictly necessary for the working of the site and if these are disabled you would be unable to place an order.
The affiliate schemes and partner program that we run requires cookies to record the fact that you have either come to our site through an affiliate or are a member of our partner program. Without this tracking we would be unable to record who placed
orders through affiliate schemes or the partner program and we would be unable to pay commission or record partner points. As such these are also deemed necessary to the working of the site and if disabled would break this functionality.
We use this to understand how the site is being used in order to improve the user experience. User data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at https://www.google.co.uk/intl/en/analytics/privacyoverview.html
On many of the pages of the site you will see 'social buttons'. These enable users to share or bookmark certain pages. There are buttons for: Twitter, Google +1, Facebook ‘Like’ and HotUKDeals. In order to implement these buttons, and connect them
to the relevant social networks and external sites, there are scripts from domains outside of Novatech. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on
Novatech’s site. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting Novatech, and the specific pages you
are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to
opt out, or delete, such information.
We may occasionally use a number of external web services on the Novatech site, mostly to display content within our web pages. For example, to display videos we use YouTube. This is not an exhaustive or complete list of the services we use, or might
use in the future, when embedding content, but are the most common. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to
these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.
Some emails that we send you have in tracking so that we can tell how much traffic those emails send to our site. We use this information to understand open and click rates on our emails to try and improve them. You can opt out of receiving these
emails, should you wish to, via the "My Personal Details" page when logged in.
In order to leave a comment on our Blog or review a product you have to give us your Name and Email address. We require name and email addresses for quality control purposes.
As a security guarantee, Novatech will cover the first £50 of any fraudulent use of your credit or debit card that results through no fault of your own from purchases made on the Novatech website. Your card company should limit any liability
to yourself to £50 maximum.
Links to other websites and third parties
Our website may include links to and from the websites of our partner networks, advertisers and affiliates, or to social media platforms. If you follow a link to any of these websites, please note that these websites have their own privacy policies
and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to their websites.
Novatech must comply with a number of statutory and regulatory requirements in relation to the retention of data. Your personal data must be retained for a period of no less than six years following the closure of your account with us, or six years
from the date of the last transaction, whichever is the latter. We do not sell or rent your personal information to any third parties for marketing purposes.
We will periodically review your personal information to ensure that we do not keep it for longer than is permitted by law.
have a lot of rights relating to your personal information:
The right to be informed about how
your personal information is being used
The right to access the personal
information we hold about you
The right to request the
correction of inaccurate personal information we hold about you (Most of this
can be updated through the My Account section of our website)
The right to request that we
delete your data, or stop processing it or collecting it, in some circumstances
The right to stop direct marketing
messages, through the My Account section of our website and withdraw consent
for other consent-based processing at any time
The right to request that we
transfer or port elements of your data either to you or another service
The right to complain to your data
protection regulator — in the UK, the Information Commissioner’s Office
you want to exercise your rights, have a complaint, or just have questions,
please contact us.
We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party
agrees to adhere to the terms of our Privacy Statement and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded
an opportunity to opt-out.
Changes to this Privacy Statement
We continue to review our controls and processes to assure that they are effective in meeting our commitments to our customers. Novatech reserves the right to change this Privacy Statement without notice at any time and from time to time, including
as needed to comply with the laws and regulations of the jurisdictions within which we operate.
If you have any questions or feedback about this policy, would like us to stop using your information, or want to exercise any of your rights as set out above, please contact us at:
[email protected], or write to us at:
Data Protection Novatech Ltd Harbour House Hamilton Road Cosham
Signup to our mailing list to get the latest info on deals and events before everyone else. Don't worry, we won't fill your inbox with spam.
© Copyright 2000-2018 Novatech Ltd - Computer Supplies | Company Reg No: 2605046 | WSV 5.7.1-DBI - sti
Head Office - Novatech Ltd, Harbour House, Hamilton Road, Cosham, Portsmouth, PO6 4PU